Marimo and glass jars are carefully packaged to ensure that they remain safe even in the event of rough handling during transit. Marimo arrive in perfect condition in 100% of cases, while our jars arrive undamaged in 99.9% of cases. If a jar is damaged due to mishandling by the carrier, we immediately make it right by sending you a replacement jar.
Delivery takes 1–5 business days, depending on the delivery options available in your country. We ship your order immediately after it is placed.
Shipping marimo
As you probably know, marimo are extremely resilient plants, and a short journey does not harm them. We keep them in tanks filled with water, and when it is time to ship them, we place them in a resealable bag that provides excellent insulation. This maintains 100% humidity, allowing marimo to survive for several weeks without being submerged in water.
High temperatures and even complete freezing do not harm marimo either, so there is no need to worry about ordering even during freezing winter weather.
Shipping our glass jars
All glass containers are carefully wrapped in natural wood wool and placed in a natural cardboard box. Our packages have a lovely gift-like appearance. However, safe delivery always comes first, so sometimes the packaging may look a little more heavily padded than you expected. But trust us, it’s much better to receive a well-padded package than a box full of broken glass.
We guarantee safe delivery!
